Managing People |
Delivering Outcomes |
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|---|---|---|---|---|
| Leading Others | Managing People & Performance | Project & Programme Management | Analysis and Use of Evidence | Financial Management |
| Be honest and realistic with staff and Ministers, providing clear direction and focusing on strategic outcomes | Communicate & agree measurable objectives with teams and staff, aligned with the Scottish Government's priorities | Be aware of the wider political and sectoral environment | Base decisions and actions on evidence drawn from a diverse range of research and advice | Ensure that agreed objectives are delivered on time and within budget and delegated authority |
| Works across boundaries, sharing information and matching resources to priorities | Be approachable, listening to and giving feedback on performance | Make cross-cutting connections between issues and departments | Understand the validity and limitations of different sources of evidence | Work confidently and accurately with financial data in decision making |
| Be a visible leader who inspires trust, actively uses teamwork to deliver objectives and takes responsibility for overcoming setbacks | Regularly talk face to face with individuals and groups to give support and recognition on performance | Identify, engage and maintain relationships with all internal and external stakeholders | Balance risks against desired outcomes using succinct analysis | Interpret trends and risks in financial management reports and investment appraisals |
| Communicates at all levels and with diverse groups, and able to present complex information clearly | Manage change and continuous improvement, dealing with resistance and conflict in a constructive way | Use communication strategies to present ideas in a clear and positive way | Use evidence to evaluate policies, projects and programmes | Understand the wider public expenditure and financial decision making environment |
| Deals with conflict constructively and is able to take tough and unpopular decisions when appropriate | Engage and use HR experts to support learning & development and tackle poor performance | Understand the needs of stakeholders, maintain trust and credibility, and manage conflict for the benefit of all | Understand and use basic economic and statistical theories to interpret data appropriately | Sets targets to improve the value achieved from resources |
| Promotes change and innovation, supporting staff dealing with uncertainty | Be self aware, understanding personal impact on others | Seek feedback on the impact of your plans and decisions | Engage with relevant specialists to supply and evaluate all evidence | Know when to involve and provide information to finance professionals |
| Sets an example in the commitment to, and promotion of, equality and diversity | Actively manage your own learning and development | Use PM tools and techniques, work with PPM experts and use Peer and OGC Gateway Reviews | Engage with procurement/commercial experts in acquisition projects | |
| Listens to and acts on feedback, always learning and aware of impact on others | ||||
View the Learning Guide for Band C
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