Minutes of Franchise Performance Meeting - 05 January 2012

1) STANDING ITEMS AND FRANCHISE PROGRESS
1.1) Approve agreed minutes of previous meeting – Minutes approved.

1.2) Progress on actions arising from Franchise Quarterly
ScotRail have now shared with Transport Scotland the Alliance agreement it has signed with Network Rail.

Sleeper patronage figures had been sent over to assist with an FOI request.

ScotRail is finalising how it will take forward publication of performance information on its website.  JMcL advised this would be done by the end of January 2012.   Action Point - ScotRail
 
1.3) Variations, Changes and Priced Options
Jerry Farquharson will send wording to update on timetabling resource arrangement. Action Point - ScotRail
 
Short Formation Incentive Payment (SFIP) – Work on SFIP is progressing.    Action Point – ScotRail/Transport Scotland 

1.4) Committed Obligations Delivery
Priced Option 17, Commonwealth Games 2014 –   Funding for work to start is being identified. Action Point- Transport Scotland

1.5) Compliance
Donald Smith asked for clarification on compliance issues and JMcL will reply. Action Point - ScotRail

2) COMMERCIAL AND PASSENGER ISSUES
2.1) Service Level Commitment Delivery
December 2011 – ScotRail is reviewing services in Fife once the holiday period is over.  This will look at the options available and will share this with TS. Action Point - ScotRail

TS asked SR to provide feedback for the festive period services early in the New Year. Action Point – ScotRail

2.2) Customer Service and Public Relations
ScR has already started a review of how winter preparedness plans had been implemented. 

3) PERFORMANCE 
Train Service Delivery Performance
No issues discussed.

4) HUMAN RESOURCES AND INDUSTRIAL ISSUES
No issues raised.

Next meeting: 2 February 2012 – following Quarterly meeting