Franchise Performance Meeting - 20 September 2010

1.1) Approved agreed minutes of previous meeting - All actions closed or elsewhere on agenda except:

Approved.

1.2) Identify actions arising from Franchise Quarterly

Franchise Quarterly minutes were issued earlier today. Actions from the minutes to be agreed.

Journey time measure - ScotRail (ScR) is looking for costs for software to enable times to be calculated. The ORR has also noted an interest in this as a journey time measure. HB asked how ScR might use this information once it is compiled. Action Point- ScR

1.3) Variations, Changes and Priced Options

Blairhill, SIP fund - TS noted that ScR's plans for its SIP obligation (WC and waiting room) are more expensive than anticipated and may well conflict with potential future access improvements. AS will explore other options for passenger facilities enhancements at the station. TS would expect the equivalent SIP funding that would have been spent on improvements at Blairhill to go to another scheme where it will have greater use and be better value for money. ScR will produce revised proposals and send to TS. Action Point - ScR

1.4) Committed Obligations Delivery

Queen Street - This is progressing. SPT Structural engineers are content with the design and SPT has been advised that fire escape will remain in operation during the works. ScR hope to go to tender by the middle of October.

Haymarket lifts -. ScR advised TS issues with isolations preventing booked overnight possessions are being discussed with Network Rail (NWR). This could have an impact on its ability to deliver the programme on time. TS asked ScR to confirm dates of crane works in order to arrange publicity photos of the works to be taken.
Action Point - ScR

Haymarket Cycle racks - ScR advised that the area next to Starbucks coffee shop is the favoured location to install the racks if Council planners give consent.

1.5) Compliance

No issues raised.

2) COMMERCIAL AND PASSENGER ISSUES

2.1) Service Level Commitment Delivery

Projects review, Priced Options, new services - ScR's review is pending.

East Coast timetable changes - ScR has received information from NWR and some issues have been identified. ScR submitted its bid two weeks ago.

Xmas 2010 and New Year 2011 Proposals - JF asked TS for a copy of agreement for Dec 10/Jan 11 and its aspirations on going forward. AM will provide JF with this information. Action Point - AM

Feedback from Papal visit - JK advised that this went well and ScR has received positive feedback. TS expressed thanks to ScR for its planning and work in the run up to this event.

Edinburgh Festival, capacity planning in the future -JK stated that ScR has set up a working group to look into where strengthening should be deployed and the impact of new Airdrie to Bathgate services next year. TS has asked to see ScR's plans in advance of next year's Edinburgh Festival.

2.2) Customer Service and Standards

No issues raised.

2.3) Public Relations

No issues raised.

3) PERFORMANCE

3.1) Train Service Delivery Performance

No issues raised.

4) HUMAN RESOURCES AND INDUSTRIAL ISSUES

No issues raised.

5) AOB