You have selected the performance report for all stations. This PDF displays a graph and a table which show network wide performance against the benchmark, given as a percentage, for each of the stations' service quality areas (called service schedules) that passengers wanted to be kept informed about.
Quarter 4 is the 16 week period from 12 December 2010 to 31 March 2011. Quarter 1 is the 12 week period from 1 April 2011 to 25 June 2011. Quarter 2 is the 12 week period from 26 June 2011 to 17 September 2011. Quarter 3 is the 12 week period from 18 September 2011 to 10 December 2011. Quarter 4 is the 16 week period from 11 December 2011 to 31 March 2012.
Performance results for your line of route are also available.
For an explanation of the service schedules and examples of checks carried out see description of service areas. For an explanation of terms used see Glossary.
Published on 20 April 2012 the results cover 11 December 2011 to 31 March 2012. The next set of results are due on 27 July 2012.
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