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Home › Rail › Rail › Rail Franchise › Public Register › authority service level commitment

Authority Service Level Commitment

Under Schedule 1.1 of the Franchise Agreement, the Authority is entitled to issue from time to time a Service Level Commitment to the Franchisee. This Service Level Commitment details the levels of service provision by the Franchisee on its routes.

Authority Service Level Commitment Part 1
Authority Service Level Commitment Part 2  
Sleeper Services Route 1
ScotRail Express - Routes 2a - 2e
ScotRail East Coast - Routes 3a - 3f
Southwest Services - Routes 4a - 4b  
West Coast and Highland Services - Routes 5a - 5b
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