Contact and Education Centre

City of Edinburgh Council has given planning consent for a dedicated Contact and Education Centre for the Forth Replacement Crossing.

The proposals will see a purpose built, 1200 m² dual-use facility developed on land adjacent to the Forth Road Bridge administration office at South Queensferry at an estimated cost of around £3.8 million. Land for the development is being provided by the Forth Estuary Transport Authority (FETA), who operate and maintain the existing bridge.

The Centre will act as a central point for public information and consultation during the FRC construction process, in line with the requirements of the project’s Code of Construction Practice (CoCP), as well as providing space for a visitor exhibition on the project and conducting educational activities around the construction.

In addition, the planned building will provide a new permanent home for Traffic Scotland’s National Control Centre that will monitor the operation of Scotland’s trunk road network including acting as a coordinating hub during emergencies, disruption and periods of severe weather.

The tender process for this project is nearly complete, with four tenderers currently undergoing technical and quality evaluation, prior to consideration of their financial bids.

The contract is expected to be awarded at the start of September, with construction commencing soon afterwards. The centre is due to open to the public in autumn 2012.

In the meantime, Transport Scotland has established a temporary contact centre within FET A’s offices at South Queensferry that will act as hub for community engagement and enquiries until the permanent building is established:

Forth Replacement Crossing Contact Centre
Ferrymuir Gait
South Queensferry
West Lothian
EH30 9SF

Opening Hours
Monday 0900 - 1730
Tuesday 0900 - 1730
Wednesday 0900 - 1730
Thursday 0900 - 1730
Friday 0900 - 1730
Saturday 1000 - 1600