A dedicated project hotline and email have been set up for all enquiries or complaints about the project.
The Contact Centre will be closed on the following dates:
4-5 June 2012
14-18 September 2012
30 November 2012
The community liaison officers can be contacted using the 24 hour project hotline at this time.
You can also visit our Contact Centre and speak directly to the contractors’ Community Liaison Team representatives from Transport Scotland:
Forth Replacement Crossing Contact Centre
Ferrymuir Gait
South Queensferry
West Lothian
EH30 9SF
Opening Hours
Monday 0900 - 1730
Tuesday 0900 - 1730
Wednesday 0900 - 1730
Thursday 0900 - 1730
Friday 0900 - 1730
Saturday 1000 - 1600
The FRC Contact Centre will be located within the Forth Estuary Transport Authority Administration offices until autumn 2012 when the purpose-built Contact and Education Centre will be opened on a site adjacent to their offices. This building will include a permanent exhibition on the project and include displays on the existing Forth Road Bridge and Forth (rail) Bridge.
Media enquiries
Transport Scotland Press Office: 0141 272 7195
Email: media@transportscotland.gsi.go
The press team also provides a 24 hour out-of-hours media service for urgent media calls only which can be reached by calling 077609 90893
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