An important factor in the assessment of the transport options is the impact on the time spent travelling, for both personal travel and freight. In order to include these impacts in the estimation of user benefits, it is necessary to put a money value on time savings. In the appraisal process, the general premise is that the value of resources used or saved is reflected in their market prices. This is the principle underlying the valuation of working time savings. However, in the case of non-working time savings, in general there is no market in which time can be traded for money, and therefore no directly observable market price exists. Instead, values are derived from users' willingness to trade money for time, obtained from either revealed preference (RP) or stated preference (SP) surveys.
The standard values of time and the factors for up-rating them are presented in Section 9.5.12.
In a multi-modal or public transport context, there is the complication that non-business travellers do not value time spent walking to or waiting for public transport at the same rate as time spent travelling in the vehicle. This disutility is different for ‘commuting' and ‘other' journeys. Time spent waiting for public transport services should be valued at two and a half times the value of non-working ‘commuting' and ‘other' time respectively; time spent in interchange on journeys on public transport should be valued at two times the value of ‘commuting' and ‘other' time respectively. Where an option may be specifically designed to enhance the waiting environment (for example a bus station) then local surveys to measure disutility and willingness to pay for improvements may be valuable to modify this approach. This may be particularly useful where this represents the main justification for an option.
This issue of wait time is of particular importance when appraising changes to ferry services or their replacement with fixed links. Scheduling costs are defined as the welfare cost imposed upon activity scheduling by transport constraints. Scheduling costs arise as transport constraints prevent activities being undertaken at the desired time or for the desired duration. Such scheduling costs, like travel time costs, form an disincentive to travel and therefore improvements in transport quality – through improved frequency of service – can reduce scheduling costs and improve the overall economic benefit of a transport improvement option. Scheduling costs are more relevant where headways are long and operating hours are short (before the proposed transport improvement) than where services are reasonably frequent and operating hours are also reasonable. Restrictions in departure time choices that will be the primary driver for scheduling costs. Any change in time spent waiting, which is taken as half the service interval, should be included and valued as set out above.
There is also evidence that travellers are willing to pay to avoid interchange between modes in addition to the reduction in time spent waiting for the subsequent leg of the journey.
This ‘interchange penalty' must be included in changes to benefits. The factor to allow for this disutility will normally lie in a range between 3 minutes and 15 minutes for urban travel, depending on the quality of the interchange and the distribution of perceptions of users, which can vary widely. Research commissioned by the Scottish Government derived values of 4.5 minutes for bus users and 8 minutes for rail users, each based on research in large cities. For interurban rail travel, the value will be higher. The use of an appropriate value should be justified either through establishing local values through research or with recourse to comparable examples elsewhere. Practitioners should be careful not to double-count time spent waiting for a connecting service within an appropriate interchange penalty.