Participation and consultation are key elements of a STAG study and should ensure that the interests of stakeholders are considered in an inclusive, open, transparent and appropriate manner.
In order for participation and consultation to be effective and contribute positively to the identification and analysis of transport problems and opportunities, it is essential that the following best practice participation and consultation attributes are adopted:
- Explain the STAG process, avoiding the use of technical terminology where possible;
- Explain roles and responsibilities, encouraging shared ownership of the work being undertaken;
- Be open so that those taking part understand the process and can see how their views are being taken into account;
- Be proportionate in relation to the identification of the transport problems to be addressed and the transport opportunities to be undertaken;
- Start as early as possible in the process and continue throughout to maximise stakeholder confidence in the process as it develops and to reach consensus, as far as possible, on outcomes;
- Involve stakeholders both in the identification of problems and opportunities and the development and assessment of solutions; and
- Provide feedback to contributors wherever possible.
