© Crown Copyright
The material featured on this website is subject to Crown Copyright protection unless otherwise indicated.
You may re-use the Crown Copyright protected material (not including the Royal Arms and other departmental or agency logos) free of charge in any format. The material must be acknowledged as Crown Copyright and you must give the title of the source document/publication.
Transport Scotland encourages users to establish hypertext links to this website.
For further information on Crown Copyright policy and licensing arrangements, see the guidance featured on the OPSI website or write to:
Office of Public Sector Information
Information Policy Team
St Clements House
2-16 Colegate
Norwich
NR3 1BQ
Fax: 01603 723000
e-mail: HMSOlicensing@cabinet-office.x
Permission to reproduce Crown Copyright material does not extend to any material on this site which is the copyright of a third party as is the case with some photographs. Authorisation to reproduce such material must be obtained from the copyright holders concerned. The copyright status of items can be checked in advance of use by contacting the Transport Scotland Website Manager on tel 0141 272 7100 or by emailing info@transportscotland.gsi.gov
Privacy Policy and Content Disclaimer
Disclaimer
Privacy
Twitter
Cookies
Registration
Sharing
External Links
Correcting/Updating/Deleting/D
Disclaimer
Transport Scotland seeks to ensure that the information published on its website is up to date and accurate. However, the information on the website does not constitute legal or professional advice and Transport Scotland cannot accept any liability for actions arising from its use. Transport Scotland cannot be held responsible for the contents of any pages referenced by an external link.
Any personal data collected through this website will be treated as confidential in line with the principles of the Data Protection Act 1998.
The purpose of the @transcotland Twitter account is to raise awareness and provide information about Transport Scotland work and provide information to the public and a range of interested parties about the work we do in conjunction with our website and other forms of social media.
We will not automatically follow back everyone who follows @transcotland. This is to discourage the use of direct messaging, avoid resource wasting spam handling and so that you can easily identify other key Twitter users that we think are relevant and who we follow. However, being followed by Transport Scotland does not imply endorsement of any kind.
We will do our best to reply to direct messages or those directed towards @transcotland except where these are marketing queries or of a frivolous nature. Responses may not be immediate as we are a large organisation and it can sometimes take time to ensure that the best possible answer is obtained. For formal enquiries users are advised to contact us by email, post or telephone.
The @transcotland Twitter account will be updated when:
We may also "retweet" from other sources or on other subjects when these are deemed to be of interest to our stakeholders, for example traffic updates from @trafficscotland or ministerial news from @scotgovweb.
The @transcotland Twitter account and all "tweets" are the property of Transport Scotland and not of any individual within the agency, unless explicitly stated otherwise.
A cookie is a small data file that certain websites write to your hard drive when you visit them. The only personal information a cookie can contain is information a user supplies him or herself. A cookie cannot read data off your hard disk or read cookie files created by other sites.
Cookies, however, enhance our website performance in a number of ways including providing a secure way for us to verify your identity during your visit to our website and personalising your experience on our site making it more convenient for you.
Transport Scotland therefore uses cookie technology to track or record information about visitors to our site. These cookies are "session specific" and are not used to record personal information or to associate personal information with the use of Transport Scotland services. Your privacy and security are not compromised when you accept a cookie from our website. You can refuse cookies by turning them off on your web browser and you do not need to have cookies turned on to successfully use the site.
A user does not have to register to use the Transport Scotland website, but a user must register if they wish to receive updates about Transport Scotland via email.
The registration information we require to allow a user to register is the full name and email address of the user if they wish to receive email updates.
It is optional for the user to provide demographic information such as occupation and gender, and other preferences such as regions or topics of interest, but this is encouraged so we can provide a more personalised experience to the user.
This information is stored securely on our database until such time as a user chooses to unsubscribe from receiving news stories. Users who no longer wish to receive our newsletters and other updates may opt-out of receiving these communications by clicking the "unsubscribe" option on any email communication received. Alternatively, the user may contact us to opt-out by -
Telephone: 0141 272 7100 (same telephone number for both Edinburgh and Glasgow)
Email: info@transportscotland.gsi.gov
Post:
Website Manager
Transport Scotland
Buchanan House
58 Port Dundas Road
Glasgow
G4 0HF
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Third Party Intermediaries
We use an outside contractor to manage our user database. This company does not retain, share, store or use personally identifiable information for any secondary purposes.
Service Providers
We partner with other third parties to provide specific services. For example, database development and hosting. When the user signs up for these particular services, we share names, or other contact information including mobile number and full contact information with the third party service providers so that the third party can supply these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
This website contains links to other sites. Please be aware that we, Transport Scotland, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Correcting/Updating/Deleting/
If a user's personally identifiable information changes (such as postcode, phone, email or postal address), we provide a way to correct, update or delete/deactivate the users' personally identifiable information. This can be done by logging into your profile using your email address and password then deselecting the subscription options or by contacting Transport Scotland direct using the contact information below -
Telephone: 0141 272 7100 (same telephone number for both Edinburgh and Glasgow)Email: info@transportscotland.gsi.gov
Post:
Website Manager
Transport Scotland
Buchanan House
58 Port Dundas Road
Glasgow
G4 0HF
Under the Data Protection Act, individuals registering for news and information from Transport Scotland have the right make a subject access request for their personal data processed by Transport Scotland for those purposes.
